FAQs

Frequently Asked Qestions

What are your opening hours
  1. Monday – 10:00am – 4:00pm
  2. Tuesday – 10:00am – 4:00pm
  3. Wednesday – 10:00am – 4:00pm
  4. Thursday – 10:00am – 4:00pm
  5. Friday – 10:00am – 4:00pm
  6. Saturday – Closed
  7. Sunday – Closed
 

You can always contact us even out of working hours and we will come back to you as soon as possible.

Do you have a showroom?

Sorry, we don’t have a showroom. We are a purely online company. But, We can deliver all over the UK. We are a registered and UK-owned business. 

Can I pay cash on deliivery?

Yes, you can pay cash on delivery also but with £50 deposit.

Will I receive the same product that I see in the picture?

Yes, the sofa we will send out to you will be exactly the same as the picture shown on Dream Lounge Furnishing website. Of course, it will be the colour which you choose.

How long will delivery take?

Delivery will be done within 5 to 10 days depending on the location you live.

How can I return an item?

At Dream Lounge Furnishing, we take great pride in the quality of our products, and we want you to be completely satisfied with your purchase. However, as our sofas are made to order in the specific colour and size of your choice, they are non-returnable items. Therefore, we strongly recommend that you check our fabrics before making your purchase to ensure that you are happy with your choice. Additionally, if you have any doubts or questions, you can speak to one of our staff members over the phone or WhatsApp to clarify any concerns. Our customer service team will be happy to assist you in any way possible to ensure that you are fully satisfied with your order.

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